Sky Tents SA Pty Ltd trading as Sky Tents  is a business in the Tent Manufacturing industry that markets tents, mobile cold rooms and toilets

ORDERS

The website allows a person (“user”) to place electronic orders (“order”) for one or more item/s on offer as long as such products are available and not sold out. A purchasing contract (“sale”) between the user and Sky Tents SA Pty Ltd shall be complete only once I have placed an order and the payment has been processed fully, meaning Sky Tents SA Pty Ltd has received and accepted the payment.

EXPORT RESTRICTION

Please contact us directly for international shipping options before making payment as cross border shipping costs fluctuate

SHIPPING INFO

Goods are delivered via courier companies within South Africa standard delivery costs. Delivery prices are subject to change as determined by courier providers. Deliveries in South Africa takes between 3 to 5 working days for door to door service. We will provide a confidential delivery service for customers who request same.

All international deliveries will be subject to export restrictions . International delivery will be processed via the South African postal services and will take between 10 – 15 working days .

Please ensure you enquire about shipping costs before you make purchase. We do deliver with our own vehicles within a 40km radius from our branches. Please enquire about costs

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Sky Tents SA Pty Ltd chooses as its domicilium citandi et executandi  for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, South Africa.

VARIATION

Sky Tents SA Pty Ltd may, in its sole discretion, change this agreement or any part thereof after giving me prior written notice.”

COMPANY INFORMATION

This web site is owned and run by Sky Tents SA Pty Ltd  based in South Africa trading as Cza Marketing.

RETURNS AND REFUNDS POLICY

1. In accordance with the Electronic Communications and Transactions Act, I accept that I may cancel my purchase within 7 calendar days after the date of the receipt of the goods. I must advise Sky Tents SA Pty Ltd in writing of my cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to Sky Tents SA Pty Ltd in its original condition, unused, undamaged and unopened and in its original packaging within 7 calendar days from notice of cancellation. The cost of return of the goods shall be for my account (this cost will be deducted off my refund).
2. Products eligible for return or exchange may be refunded into my original method of payment.
3. Sky Tents SA Pty Ltd does not guarantee that I will be automatically  The decision to refund is solely at the discretion of Sky Tents SA Pty Ltd having inspected the condition of the item returned.
4. Due to the nature of the product, Sky Tents SA Pty Ltd is unable to warrant or guarantee the effectiveness or sustainability of any products to my needs or metabolism. Nasti products are not suitable for individuals with cardiovascular disorders, hypertension and diabetes.
5. The provision of goods by Sky Tents SA Pty Ltd is subject to availability. Sky Tents SA Pty Ltd will notify me immediately in writing in cases of unavailability and refund me in full within 30 days after the date of such communication.

CANCELLATION POLICY

I acknowledge that I may cancel my order at no charge before an order is dispatched.
I am allowed to cancel my order within 3 days of being placed if the order has not already been dispatched.
Once an order has been dispatched, the shipping and handling fee will not be refunded. I may cancel my order by contacting  Fazeela on 081 880 2197
Cancellations requested after items have been dispatched and have been delivered, will be treated as a return. From the date of delivery, I have 7 calendar
days to return eligible items in my order for exchange or refund with no re- stocking fee subject to the Returns and Refunds Policy. After this 7 calendar day period Sky Tents SA Pty Ltd reserves the right to refuse a return or exchange.

DAMAGED IN TRANSIT

I accept that Sky Tents SA Pty Ltd takes extreme care in packaging and have a format that has worked for many years and continues to work, but cannot guarantee that an item/s will not be damaged in transit. It is my responsibility to ensure that I have inspected the item/s at the time of delivery and that the item/s received are in good order and condition.

RESERVATION

Products cannot be reserved by a user to be bought at a later time. Placing anitem in your cart without processing the payment for the order will not lead to a successful order being placed nor the reservation of (an) item(s). If an item is listed as “on hold”, this means that a user currently has the last of these items in their SKY TENTS SA PTY LTD shopping cart. If their cart expires without payment being made, this item will be released back onto the website for sale.

TERMINATION OF SUSPECTED FRAUDULENT ORDERS

SKY TENTS SA PTY LTD reserves the right to cancel or refuse to fulfil any order that it suspects of being fraudulent. This includes but is not limited to instances of suspected stolen credit cards and abuse of referral programme incentives. On occasion, a Client Concierge may request a copy of your official identification document or the front of your credit card to verify the transaction with the relevant bank. SKY TENTS SA PTY LTD may cancel any order where the necessary documentation is not provided in a timely manner (usually within 24 hours). In the event of a fraudulent purchase being placed with SKY TENTS SA PTY LTD, cardholders will be advised to initiate a chargeback via their bank in order to be refunded. SKY TENTS SA PTY LTD does not process refunds for orders suspected of fraud.

SPECIAL ORDER GOODS

In accordance with Section 42 of the Electronic Communications and Transactions Act, the 7 day return/ refund policy is not applicable to where audio or video recordings or computer software were unsealed by the customer and to customer made/ special order goods. In the event that a special order is cancelled we reserve the right to levy a reasonable cancellation penalty based on costs incurred by us at the time of cancellation.

DECLARATION

By submitting an order, I hereby declare that I have read, understood and accepted without exception all of the terms and conditions stipulated below:
I warrant that I am the legal holder of the credit card which details I supply to you for the purpose of payment for the requested order.
By purchasing from Sky Tents SA Pty Ltd I agree to and accept that I take the full responsibility howsoever arising known or
unknown, foreseen or unforeseen for using these products and that Sky Tents SA Pty Ltd assumes no liability of whatsoever nature no matter how arising for my use of the supplied products.

I accept that my orders are shipped entirely at my own full risk and that I am responsible for determining and abiding by my country’s laws regarding the importation of your products.

I understand that any charges that my bank/credit card company may levy in respect of an international

transaction are in terms of my contract with them and have nothing whatsoever to do with Sky Tents SA Pty Ltd.

I accept that any product packaged in a format not suitable for mailing will be repackaged in a mailable format.

Having read, understood and accepted all the terms and conditions under which Sky Tents SA Pty Ltd is prepared to accept and process my order, I acknowledge that there can be no reason of whatsoever nature, no matter how arising  which would justify me instituting a chargeback claim with my credit card company in respect of the order I have placed with Sky Tents SA Pty Ltd and that therefore any attempt to do so would constitute an act of credit card fraud on my part, which I accept Sky Tents SA Pty Ltd will deal with accordingly.

By submitting my credit card details I acknowledge that I have read, understood and freely accept all the terms and conditions of sale as outlined and stated above.

Contact Details

Name: Isaac Mbatha

Number: 031 700 2863

E-mail: sales@skytentsa.co.za